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Terms of Service

Version 1  |  Effective 2026-05-17

Acceptance of Terms

By accessing or using TurtleQR (available at turtleqr.com, app.turtleqr.com, and related subdomains), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not use the service. These Terms form a binding agreement between you and JR Generations LLC, the operator of TurtleQR.

"You" means the individual or entity using TurtleQR. "We," "us," and "our" refer to JR Generations LLC and TurtleQR. "Service" means all TurtleQR software, APIs, websites, and related services.

Account and Workspaces

To use most features, you must create an account. You are responsible for keeping your login credentials secure. You must provide accurate information during registration and keep it current.

TurtleQR uses a workspace model. Each account belongs to one or more workspaces. Workspaces can have multiple members. The workspace owner controls member access and is responsible for activity within the workspace. You may not share your account with others outside of the workspace member system.

Machine clients (such as MCP server integrations) connect via OAuth-issued API keys scoped to a specific workspace. You are responsible for the actions of any client authenticating with credentials you issued.

Acceptable Use

You may use TurtleQR for lawful purposes. You may not:

  • Use TurtleQR to distribute malware, phishing content, or illegal material.
  • Create QR codes that redirect to content that violates applicable law.
  • Attempt to reverse-engineer, scrape, or abuse the platform.
  • Circumvent plan limits through automation or account multiplication.
  • Use TurtleQR to collect personal information from minors under 13.
  • Transmit content that infringes intellectual property rights.

We may suspend accounts that violate these rules without prior notice.

Plan and Billing

TurtleQR is offered on subscription plans billed through Stripe. Plan pricing and entitlements are published at turtleqr.com/pricing. The Personal tier is available at $1/month or $10/year, with a 14-day free trial that does not require a payment method.

Billing is handled entirely by Stripe. We do not store your full card number. Charges recur automatically on your billing cycle unless you cancel. Annual plans are charged once per year. Monthly plans are charged once per month.

By subscribing you authorize us to charge your payment method on the schedule you select. Stripe's terms govern the processing of your payment.

Cancellation and Refunds

You may cancel your subscription at any time from your billing settings. Cancellation takes effect at the end of the current billing period. We do not offer prorated refunds for unused time.

If you believe a charge was made in error, contact hello@turtleqr.com within 30 days of the charge. We will review the request in good faith.

Intellectual Property

TurtleQR, the turtle logo, and related marks are trademarks of JR Generations LLC. You may not use them without prior written permission.

The content you create and upload, including QR code destination URLs, vCard data, form schemas, and any custom assets, remains your property. You grant us a limited license to store and serve that content as required to operate the service.

Our software, infrastructure, and design are proprietary. These Terms do not grant you any license to our code or brand assets.

Customer Data Ownership

You own the data you input into TurtleQR. We process it on your behalf. We do not sell your data. Scan analytics (including IP-derived geolocation and device type) are collected on your behalf and are accessible only to you, to us for operating the service, and to the processors listed in our Privacy Policy.

If you delete your account, we will delete your workspace data within 30 days, subject to retention obligations imposed by law.

Service Availability

We aim to keep TurtleQR available and performant. We operate on Cloudflare Workers infrastructure with global distribution. However, we make no warranty of uninterrupted or error-free service.

QR code redirect functionality is designed to be resilient: codes continue to redirect even when a workspace exceeds its plan scan cap. The redirect destination may fall back to a static URL during degraded conditions.

No Service Level Agreement (SLA) is offered on the Personal or free tier. Business and Scale tier SLAs, if offered, will be published separately.

Limitation of Liability

To the maximum extent permitted by applicable law, JR Generations LLC is not liable for indirect, incidental, special, or consequential damages arising from your use of TurtleQR. Our total liability for any claim related to the service is limited to the fees you paid us in the 12 months preceding the claim.

This limitation applies even if we have been advised of the possibility of such damages.

Indemnification

You agree to indemnify and hold JR Generations LLC harmless from any claim, loss, or expense (including reasonable legal fees) arising from your use of TurtleQR, your content, or your violation of these Terms.

Termination

We may terminate or suspend your account at our discretion, including for violations of these Terms, non-payment, or extended inactivity. You may terminate your account at any time by deleting your workspace and canceling your subscription.

On termination, your right to use the service ends immediately. Sections on Intellectual Property, Customer Data Ownership, Limitation of Liability, Indemnification, and Governing Law survive termination.

Governing Law

These Terms are governed by the laws of the State of Texas, United States, without regard to conflict-of-law principles. Any dispute arising from these Terms or the service shall be resolved in the state or federal courts located in Texas.

Changes to These Terms

We may update these Terms from time to time. When we make material changes, we will update the effective date and, for active subscribers, send a notice to the email address on file. Continued use after the effective date constitutes acceptance of the revised Terms.

Contact

Questions about these Terms? Reach us at hello@turtleqr.com.

TurtleQR is operated by JR Generations LLC.


For information about how we collect and use data, see our Privacy Policy.


This document is generated v1.0 by Claude on 2026-05-17. Subject to review by Jeff Rolson before considered authoritative.

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